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What guests receive

A complete list of the emails and texts InviteBird may send your guests, when each one goes out, and what guests do not receive.

Last reviewed 5 min read

On this page6 sections
  1. Emails a guest may receive
  2. Texts a guest may receive
  3. Confirmations and cancellations
  4. Sender identity and unsubscribing
  5. Common questions
  6. Related articles

It helps to know exactly what lands in your guests' inboxes and phones, and just as importantly, what doesn't. Here is the full picture, so nothing you send — or don't send — comes as a surprise.

Emails a guest may receive

Every InviteBird email uses the same clean, branded layout and appears to come from [your name] via InviteBird, which helps it reach the main inbox instead of a promotions tab. Guest-facing emails carry a one-click unsubscribe link, as required for this kind of mail.

  • Invitation — You're invited to [your event]! Sent when you send your invitations. Shows the date, time, and location, with a button to view and RSVP.
  • RSVP confirmation — You're confirmed for [your event] (or a matching note if they decline or reply maybe). Sent to a guest who leaves an email when they respond, restating their answer and the event details, with a link to change it later. Email only — a guest who gave only a phone number sees the on-page confirmation instead.
  • Reminder — Reminder: [your event] is coming up! A gentle RSVP reminder to guests who haven't replied — sent on its schedule or by you on the spot — optionally with a note from you.
  • Message from the host — the subject you choose (or New message from [your name]). Sent when you message guests from the Messages tab.
  • New message notification — [You] sent you a message about [your event]. Sent when you reply in a guest's private thread.
  • Thank-you — A thank you from [your name]. Sent after the event, if you send or schedule one — to the guests who came (or the guests you pick), with your note and a button to your thank-you page. The same note also lands in their InviteBird messages. Each guest gets it once.
  • Co-host invitation — [You] invited you to co-host [your event]. Sent to anyone you add as a co-host.
  • A spot opened — A spot opened at [your event] — you're in. Sent to a waitlisted guest when space opens up.
  • Event canceled — [Your event] has been canceled. Sent only if you choose to notify guests when you cancel, to everyone who has an email, with an optional note from you.
  • Gift card — sent to the recipient when someone buys them an InviteBird gift card.

Texts a guest may receive

Texts go only to United States and Canada mobile numbers, and only after the guest opts in. The full rules are in SMS consent and compliance.

  • Opt-in confirmation — the one-time reply YES text, which also carries your event link.
  • Invitation — the invite with a link to view and RSVP.
  • Reminder — an RSVP reminder for guests who haven't responded.
  • Host update — your message from the Messages tab, as a short note plus a link.
  • New message notice — a short alert with a link when you reply in a phone-only guest's thread.

Every text ends with Reply STOP to opt out, HELP for help, and standard message and data rates may apply.

Confirmations and cancellations

Two details are worth knowing, especially for guests you only have a phone number for:

  • RSVP confirmations go by email, not text. Everyone who responds sees a confirmation right there on the page as they submit — including their table, if you've assigned seating. If a guest left an email, InviteBird also sends them a confirmation that restates their answer, with an updated one if they change their reply later. There's no texted RSVP receipt, so a guest with only a phone number gets the on-page confirmation alone. Either way, you are notified of every RSVP by email and in-app.
  • Cancellation notices are opt-in, and email only. When you cancel an event, you choose whether to email guests a cancellation notice, and you can add a short note. If you send it, it reaches everyone with an email who hasn't unsubscribed — but guests with only a phone number aren't notified automatically, so message them yourself. See Messaging your guests.

Sender identity and unsubscribing

Emails show [your name] via InviteBird in the From line so guests recognize who's reaching out. Every guest-facing email includes an unsubscribe link; a guest who unsubscribes stops receiving host emails, though they can still open your event link and RSVP. For how that works on your side, see Unsubscribed and suppressed guests.

Common questions

Does my guest get a confirmation after they RSVP? If they left an email, yes — they get a confirmation that restates their answer, and an updated one if they change it later. Everyone sees a confirmation on the page as they submit; a guest with only a phone number gets that on-page confirmation but no texted receipt. You, the host, are notified of every response by email and in the app.

Will my guests be told automatically if I cancel the event? Only if you choose to. When you cancel, you can email a cancellation notice to every guest who has an email. Guests with only a phone number aren't notified automatically, so message them yourself so the word gets out.

Who does the email look like it's from? Your guests see [your name] via InviteBird. The reply path and delivery are handled by InviteBird, but your name leads, so it feels personal.

Can my guests get everything by text instead of email? If a guest has only a phone number (US or Canada) and has opted in, they'll receive the texted versions of the invitation, reminders, and your updates. Guests with an email are reached by email.

Why did a guest get a text asking them to reply YES? That's the one-time opt-in confirmation, sent before any ongoing texts. It also includes your event link so they can RSVP right away.

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