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Guides for every step — designing, sending, guests, RSVPs, and billing. Or ask the Concierge in the corner.

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Quick answers

Common questions

Getting started

How do I create my first invitation?

Browse the studio, pick a design you love, and click "Use this design." Our editor lets you customize every detail. Add your guests and send — that's it.

Is InviteBird free to use?

Building is free — the full editor, RSVP setup, messaging, polls, contributions, and gallery cost nothing. You pay once, per event, only when you send. Plans start at $9.99 for up to 25 guests.

Do my guests need an account to RSVP?

No. Guests tap a link, see the invitation, and reply — no sign-in, no app. Replies land in your host desk in real time.

Invitations & RSVP

How do I send invitations to my guests?

Add guests by name and email or phone. We deliver beautifully-rendered HTML emails, and for US & Canada phone numbers we also send an SMS with the invitation link.

Can I send invitations via SMS?

Yes — guests with a US or Canada phone number receive an SMS with the link (after a one-time Reply-YES opt-in). International guests are invited by email. Both channels are included on every plan.

Can I invite co-hosts?

Yes. Invite co-hosts to share the host desk — they can text or email guests, track RSVPs, and edit event details. Co-hosts are included with every event.

How do I track RSVPs?

The host desk shows live replies — yes, maybe, regrets, meal preferences, plus-ones. Send reminders with a single tap.

Not on the list?

The Concierge in the corner answers from these same guides, or write to us and a person will reply.

Templates & design

Can I customize the templates?

Absolutely. The canvas editor gives you full control — text, colors, images, backgrounds, envelope. Every design is a starting point for the night you have in mind.

What is the envelope reveal?

When your guests open their invitation, a small ceremony plays out — the envelope lifts, the card rises. Optional per invitation; formal events can send a still card instead.

Can I use my own images?

Yes. Upload photos directly in the editor. AI tools can also generate matching backgrounds, liners, and thank-you cards for the same suite.

Photos & galleries

How does the QR-code photo sharing work?

We mint a unique QR code for your event. Print it and place it on the table. Guests scan to upload to a moderated gallery you approve.

How long are photos stored?

Every paid event includes 100 photos, hosted for a year from the day you send — or 500 with the $25.00 photo pack. After the first year you can renew hosting for $9.99 a year ($25.00 with the pack). If hosting lapses the album goes offline and photos are held 90 days before removal.

Can I approve which photos appear?

Yes. Guest uploads sit in a pending queue — you approve which ones land in the event timeline. Every event includes 100 approved photos, or 500 with the photo pack.

Pricing & billing

Do I pay a subscription?

No monthly subscription for events — you pay once per event, sized to the guests you expect: $9.99 for up to 25 guests through $149.99 for up to 750, and Horizon at $349.99 for unlimited guests. Every plan includes every feature — RSVP, messaging, day-of tools, a 100-photo album, and a year of hosting. Businesses can choose an annual plan instead.

Can I cancel or get a refund?

Per-event plans are a one-time payment, so there's nothing to cancel. Business subscriptions can be canceled anytime from Settings — access continues to the end of the billing period.

What happens if more people come than my plan holds?

We size plans by guests at the door — plus-ones included — and add a 10-guest cushion to every plan, free. Past that the guest list pauses, and a quick upgrade to the next size reopens it for just the difference — never a second plan.

Every guide, by topic

118 guides across 14 topics

Getting started

From first template to sent invitations.

Invitations & editor

Designing, details, previews, and edits.

Seating & meals

Tables, menus, and dietary planning.

Games & extras

Ask, Quiz, music, and occasion suites.

Event day

The kiosk, the front desk, and live moments.

Pricing & billing

Plans, upgrades, gift cards, receipts.

Planning guides

Checklists and timelines for real parties.

A real person reads every message.

Ask the Concierge in the corner of this page, or contact us — we answer in plain language, usually the same day.

Contact us